Case Study

ADVANCE revives the HR delivery experience with ServiceNow

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  • A customer had poor employee engagement using disparate systems.
  • Lack of readily available information hindered employees from making informed decisions promptly.
  • Interaction with the HR team needed more structure, leading to inefficient back-and-forth messaging.
  • Delays in employee actions occurred due to challenges in communication and accessibility, impacting
    operational efficiency.

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