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Case Study

Transforming Risk Management with ServiceNow GRC for a Leading Packaging Manufacturer

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  • Highlights
  • 90%

    Improvement in efficiency for managing control objectives and risk statements

  • 70%

    Customization of the ServiceNow GRC module

  • 100%

    Satisfaction with the risk management transformation

A prominent manufacturer in the packaging industry, with a complex operational structure and a growing need for robust compliance, recognized the necessity for a comprehensive risk management framework. They lacked a centralized system for auditing and risk control, faced challenges in:

  • Identifying and Assessing Risks: Manual processes were inefficient, leading to potential oversight and inconsistent risk assessments
  • Managing Compliance: Tracking regulatory requirements and ensuring adherence across the organization was inefficient and prone to errors.
  • Lack of Visibility: Senior management lacked a clear view of the organization’s risk landscape, hindering informed decision-making.

“ ADVANCE transformed our risk management, improving efficiency by 90% through automation and centralization. Integration with UCF-Compliance and NIST frameworks strengthened compliance while providing real-time visibility. Despite significant customization, the tailored solution exceeded expectations. We are 100% satisfied with the enhanced efficiency and compliance it delivered. ”


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