The COVID-19 pandemic has brought unprecedented uncertainty to businesses across the world. As a result, it is now more critical than ever for business leaders to explore employee sentiment and for management to use the feedback to find new ways to run their businesses within our new reality.
To effectively capture what employees feel during crisis times companies need to make changes to how they communicate with employees and make managed changes to systems and processes. Through digital transformation, organizational change management ensures that the whole organization accepts that crises need adjustments to how a company works and lets employees accept their situation while remaining committed to corporate goals.
What is Organizational Change Management?
Organizational change management is a discipline that involves the techniques, processes, and tools which guide the preparation, equipment, and support of individual employees so they can successfully adapt to changes that drive successful outcomes for their organization.
Change management needs a systematic combination of process adoption and employee engagement during a change in an organization such as the current COVID-19 environment.
What Steps Can Your Organization Take to Manage Change During the COVID-19 Crisis?
Although the challenges and changes that businesses face are unique, there are specific actions that all companies need to take to help employees face their transitions without affecting their effectiveness:
Change is difficult in normal circumstances, but it is compounded by the extraordinary circumstances brought on by the COVID-19 pandemic. With employees struggling with personal challenges, chaotic remote working environments, and unplanned transitions in their careers, organizational change management is essential for businesses’ success today. Taking an empathetic stance helps to build a united workforce working toward a business’ corporate goals.
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