Organizational readiness for change is not only a multi-level construct, but a multi-faceted one.
Envision the digital organization and how it fits into the overall organization. Pick a centralized, decentralized or hybrid governance model.
Consider the organization of people from both business unit and geographic perspectives including lines of reporting and parameters of control.
Decide which applications must be digitally transformed for improvement of processes, compliance, internal controls, report generation and so on.
Determine the various digital channels to integrate into the Digital Strategy. Make a decision on specific channel selection and cross-channel integration or collaboration.
Map process steps including links across functions or departments. Document policies & procedures to be followed at each step. Envision how to optimize processes.
Enhance how services are delivered. This includes Shared Services Center, Center of Excellence, Business Partnering, Self Service, and outsourcing concepts.
ADVANCE is here to help you every step of the way. Our detailed transformative roadmaps are founded in manageable, scalable and upgradable solutions that leverage technology to improve your business processes.
As an Elite ServiceNow partner with more than fifteen years in ServiceNow partnership experience, our consultants can guide you with ITSM, ITOM, CSM, ITBM, HR and GRC best practices.
ADVANCE can equip your enterprise with time-tested knowledge. As ServiceNow’s leading CSAT score you can benefit from our experience in delivering solutions that work specifically for you.
Leverage our global resources and best practice guidance from our highly certified ServiceNow experts and witness significant ROI.
ADVANCE can take you one step further with our custom designed applications. Our experts have created several applications for processes not offered by ServiceNow.