A modern approach to fast and efficient service delivery for citizens.
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Modernize Citizen Services

The CityCloud™ application is built on the Now platform and leverages many of its capabilities to provide innovative solutions. It is designed to modernize citizen services for National, ministries, state, municipalities, and local governments. It offers features such as a public portal, mobile and web service forms, event sign-up, automated workflows, and content management.

Learn more about CityCloud

CityCloud is there at every step of the citizen engagement journey.

CityCloud's Capabilities

A modern approach to fast and efficient service delivery for citizens. Here's what it can do for you :

Key Features for Citizens Services

  • Self-service for registration, events
  • Knowledge base, catalogue, directory & how-to-guides
  • Monitor status of requests and cases
  • Digitize documents and records
  • Multi-cultural language ability

Key Features for Agency Operations

  • Auto route requests to right department
  • End to End automated workflows
  • Document management solution
  • Role based data & information security
  • PI, Data Validation, Reporting, Analytics

Download Whitepaper

Local governments and municipalities require a holistic citizen engagement platform that truly helps them transform the way they serve, engage, and communicate with their citizens. Read this paper to learn more about an advanced citizen engagement platform like CityCloud that can assist in simplifying, integrating, and streamlining the way governments deliver citizen services digitally, disseminate public information, address citizen grievances, and understand their needs and priorities.

CityCloud Whitepaper

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Streamline your citizen engagement journey with our cloud based solution.