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HRSD Workflow

Simplify HR Processes to Improve Employee Satisfaction

Your employees deserve frustration-free HR interactions. Take an employee-focused approach to managing your HR workflows, be it during employee onboarding or other employee lifecycle events. ADVANCE as a ServiceNow HR Service Delivery (HRSD) Implementation Partner, can help you leverage ServiceNow to eliminate painful manual processes. Use automated workflows and the convenience of a virtual agent across devices to resolve issues faster and serve more employees.

End-to-end HR Service Management

Accelerate all HR processes across an employee’s entire journey through the organization from recruitment to resignation under the expertise of a ServiceNow implementation partner. In addition to OOB ServiceNow functionality, we provide a unique Applicant Tracking Application for the recruitment process that helps both HR and applicants keep track of their progress, linking with external job sites. Our Identity and Access Management app automates managing access permissions for every profile in your organization with access granted in just minutes to new employees whilst automatically and immediately revoking the access upon termination or resignation.

Boost Productivity

Automate mundane and repetitive tasks to free your HR team from administration and reporting activities. Our clients consider us the best ServiceNow HRSD partner, and our experts help you automate employee onboarding, relocation, and off-boarding processes aligned with your organization’s policies. Also, set up reports and dashboards to monitor and improve your HR processes for maximum productivity.

Optimize User Experience with Omni-Channel

Let your employees interact with a user-friendly HR service portal to submit requests and find answers to their questions. The portal can be accessed through multiple devices – laptop, mobile, and tablet – creating a unified customer experience. Our Workflow solutions can help streamline employee lifecycle across various departments.

Get Full Transparency

Get full visibility into employee lifecycle events to improve staffing efficiency. Get a complete understanding of employee queries to prioritize higher-value support requests. Get a clear view of HR processes to standardize frequent interactions, documentation, and resolution procedures.

Create a Centralized System

ServiceNow integrates with your existing systems to streamline workflows across multiple departments including IT, Facilities, Finance, and Legal. A reliable ServiceNow HR Service Delivery (HRSD) Implementation Partner can help you connect your core HR tools to the platform to ensure information updates and changes reflect on all the relevant systems. The integration enables you to transfer employee information from custom legacy applications into ServiceNow and vice versa.

Transform at Scale

Go beyond spreadsheets, phone calls, and emails to seamlessly onboard hundreds of employees with paperless document management. Populate forms, documents, and databases automatically to accelerate and streamline onboarding processes. Get support from one of the preferred ServiceNow Elite partners to use ServiceNow’s workflows to automatically assign onboarding tasks to HR, facilities, IT, and other teams, and manage

Accelerate Your Time-to-Value with ADVANCE Professional Services

ADVANCE is one of the leading ServiceNow Elite partners in the US and is recognized by our global clients as we bring functional knowledge, industry expertise, technical capabilities, and a proven methodology to support you during the deployment of our solutions. Our over 350+ full-time ServiceNow team of consultants, project managers, solution architects, and engineers provides customers with:

  • Functional and technical design and configuration
  • Support in developing test scenarios and test execution support
  • Cutover planning, deployment, and post-go-live support
  • Disciplined and thorough project management
  • Review of business processes, and industry-best-practice recommendations
  • Data preparation and migration

Speak to our experts


We deliver strategy and implementation, from a business and technological viewpoint, to help you lead in the markets where you compete.

Unlock productivity and create an excellent employee experience.