ADVANCE is now an Accredited ServiceNow Partner in Gen AI, Specializing in Now Assist

Advance Solutions (ADVANCE), a leading Elite ServiceNow partner, proudly announces its latest achievement: official accreditation as a ServiceNow partner specializing in Generative AI (GENAI), with a specific focus on the ServiceNow Now Assist product. This recognition underscores ADVANCE’s commitment to excellence and innovation in intelligent automation and successful digital transformations.

Tackling the Challenge of ‘Shadow AI’

In today’s technological landscape, many organizations face the significant challenge of ‘shadow AI’—the use of unauthorized and unsanctioned AI tools that operate outside formal IT governance structures. These shadow systems pose risks in terms of security, compliance, and efficiency. ADVANCE is at the forefront of helping businesses identify and mitigate these hidden AI threats by implementing secure, approved AI solutions that align with organizational goals and regulatory requirements.

Leveraging Intelligent Automation for Maximum Impact

ADVANCE recognizes that effective deployment of AI and automation is crucial for staying competitive in today’s market. Our extensive expertise in Intelligent Automation (IA) strategies empowers our clients to fully exploit the automation and AI-centric capabilities offered by ServiceNow. By integrating these advanced solutions, we help organizations optimize their customer and workforce experience and business processes, reduce operational costs, and drive significant value.

Introducing ServiceNow Now Assist: A Key Addition to Your Automation Toolkit

Now Assist is the latest addition to ServiceNow’s comprehensive suite of automation capabilities, providing transformative tools for automating and enhancing customer support experiences. It is essential to deploy Now Assist in the right context and alongside existing automation tools to maximize its potential.

ADVANCE’s deep understanding of ServiceNow’s ecosystem ensures that Now Assist is integrated effectively, complementing, and enhancing existing automation frameworks.

Why Choose ADVANCE?

An intelligent automation (IA) strategy is not just beneficial—it’s essential. It enables businesses to leverage advanced technologies like AI and machine learning to automate routine tasks, allowing human resources to focus on more strategic initiatives.

At ADVANCE, we are experts in intelligent automation. Our veteran team of expert consultants, including those certified by leading generative AI organizations such as the Blockchain Council and national universities, bring practical knowledge from years of experience to deliver the best in industry and ServiceNow solutions.

Interested in learning about establishing a value-driven Intelligent Automation Strategy?
Don’t miss our exclusive series of blogs. Here’s the link to the first blog in the series.

We have a proven track record of successfully delivering large-scale, global rollouts across all ServiceNow products, ensuring seamless integration with various enterprise systems and ServiceNow compatible solutions.

Recently, this expertise was recognized by ServiceNow, through their acquisition of our end-to-end talent acquisition solution Intella, developed to simplify and accelerate every stage of the recruitment journey.

Built on ServiceNow, Intella’s native generative AI capabilities play a crucial role in supporting a more equitable, skills-based approach to hiring and internal mobility. Once again recognizing our differentiating expertise in “the intelligent platform.”

Click here to read about the acquisition in detail.

About Advance Solutions

Advance Solutions (ADVANCE) is an Elite ServiceNow partner with a global footprint and over 15 years of experience in transforming businesses through innovative ServiceNow solutions. Serving a wide range of industries, ADVANCE offers unparalleled expertise in ServiceNow consulting, implementation, and managed services. We are committed to driving value from our customers’ ServiceNow investments.

For more information, speak to our experts today.