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Case Study

Optimizing Office Space Planning with Insights and Reporting

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  • Our client, a leading integrated healthcare provider, was looking for Space Reservation and Vaccination Tracking along with covid protocols for employees and visitors.
  • Since most healthcare workers were not familiar with technical terminology as they did not have an IT background and were new to ServiceNow Platform.
  • Making them understand how ServiceNow eco-system works was challenging in terms of the end user interface, technical implementation and integrations.


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