Digital Transformation

Effective Management in a Hybrid Work Environment

A year after the pandemic hit, and with physical interaction in the workplace resuming, 83% of workers agree that the hybrid model of working is here to stay. The truth is that virtual and remote work will continue to be a big part of the puzzle of how businesses conduct their operations. With this in mind, executives need to strategize and develop plans on how their organizations will look like with hybrid, and better yet, how it will be managed.

For businesses to succeed in a hybrid world, there are four imperatives leaders should focus on for their companies to excel.

Management Strategies in a Hybrid World

Foster a Remote-First Culture
As businesses slowly strive to make their facilities safe for employees to return to work, it is safe to say that a good portion will be reluctant and opt to work remotely. Whether a significant number resume operations at the office, it is up to the management to run a remote-first culture to continue smoothly.

This will require both big and small changes that enhance collaboration rather than location operations. These changes include centralizing communication, utilizing tools accessible from anywhere, and using video calls even if people are in the office.

Regularly Offer and Solicit Feedback
Whether employees are working off-location or in the office, they want feedback, but they are not aware of how to ask for it. It is discovered that 25% of employees do not know how to ask for feedback, which they need to perform their duties better.

Connecting with them one-on-one helps managers understand challenges, career goals, and daily work, making all members feel valued and part of the team, including those working remotely.

Ensure Your Processes are Crisis-Proof
Hybrid models are key to flexibility and effective crisis response. As companies strive to integrate hybrid working into their model, managers need to be aware of potential risks associated with virtual and remote work.

Securing important data pertaining to the business, employees, and customers should be the primary focus of every executive. Enhancing cybersecurity protects all relevant information from being accessed by unauthorized people.

Provide Opportunities for Social Connection
Although leading a hybrid team requires a lot of logistics, the emotional side is also as important. How we relate with workmates impacts performance, stress levels, and happiness. Helping employees to forge meaningful working relationships eradicates loneliness, which is a crucial struggle for those working remotely.

It is time to accept that gone are the days when you could pop your head out and see your fellow workmates. A hybrid work environment is a new reality, and the strategies listed above are an excellent way of ensuring seamless collaboration among teams.

The hybrid model offers organizations an efficient solution to being organized in their operations. Although there’s tension lurking beneath the surface of most businesses, hybrid is revolutionizing how people go about their duties for the better. Whether employees are working onsite or remotely, the hybrid model gives them freedom of when and where they can work from, increasing their job satisfaction.

To find out more about how to deliver a delightful Employee Experience while working in a hybrid environment, speak to our EX Experts today.

ADVANCE is a ServiceNow Implementation Expert and a leading Managed Service Provider and we can help you with your employee experience management.

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