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ServiceNow Pre-Sales Solutions Consultant

Company Overview

Founded in 2008 and headquartered in Alpharetta, GA, Advance Solutions Corporation (ASC) delivers exceptional enterprise consulting services globally. ASC also operates a branch office in Dubai and plans to expand further across the Gulf and Middle East region. Our mission is to empower clients to modernize and scale their business processes for enhanced efficiency and growth.

Candidate Profile

This role requires a diverse consulting background and knowledge of industry trends, the ServiceNow Pre-Sales Solutions Consultant (SC) builds and develops trusted relationships with customers and internally across ADVANCE Solutions.

Location: UAE

Job Description

The role will support business growth by partnering and collaborating with customers, ServiceNow, partners, sales, practice leads, and the executive team. This is a hands-on consultant who is deeply familiar with ServiceNow and has the advanced ability to configure the platform and demonstrate product-specific solutions during the sales process. 

Responsibilities
  • Design and lead consultative interactions to align business objectives to the solutions delivered on the ServiceNow platform, covering a wide portfolio
  • Lead and drive conversations referencing industry and ServiceNow practices. Conduct educational sessions to understand business objectives, challenges, and problem statements for customers 
  • Drive the presales process, distill information collected and develop demo scripts that demonstrate a meaningful understanding of a client’s business, pain points, and potential opportunities to leverage ServiceNow, ensuring the right approvals have been received
  • Scope ServiceNow implementation and support services, create proposals for the services, create statements of work and lead RFP responses
  • Support the Account Executive in developing, growing, and maintaining accounts. The work is a combination of strategic, tactical, and operational activities
  • Provide ServiceNow technical support throughout the presales and sales process
  • Perform demonstrations that help align ServiceNow with customer needs
  • Support Proofs of Concept / Proofs of Value with assistance from the delivery team
  • Act as a trusted advisor to help the client to scope for specific problems they are facing and to find the ServiceNow-based solution
  • Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
  • Maintain industry knowledge, including competitors, complementary solutions, and integrations
  • Maintain credibility through best practices knowledge in the Sales Enablement space
  • Qualify and help close sales opportunities
Required Experience
  • 5+ years of Pre-Sales solution consulting or sales engineering experience covering various ServiceNow solution domains
  • Excellent communication and presentation skills with the ability to explain complex concepts in a simple way
  • Capable of developing your own network with the customer and orchestrating an extended sales team and influencing internal and external stakeholders
  • Capable of working at various levels in customer accounts from C-level to processes owners and platform owners with a value-delivery mindset
Core Requirements
  • Proficiency in English & Arabic (Reading, Writing, Presentation)
  • ITIL Foundation Certification
  • ServiceNow Sales Certifications
  • ServiceNow hands-on experience
  • ServiceNow CSA / CIS Certifications (desired)
  • Understanding of the culture in the GCC region
Why Join Us?

ASC offers competitive compensation, comprehensive benefits, and the opportunity to play a pivotal role in our expansion strategy across the Gulf and Middle East. As we grow, you’ll have the chance to make a meaningful impact, accelerate your career, and be part of an innovative, collaborative team dedicated to excellence. Join us to shape the future of technology solutions in a rapidly growing market through strategic customer engagement and advanced ServiceNow solutions.

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