Custom Workflow Apps
When you need more than ServiceNow’s OOB functionality, ADVANCE, an Elite ServiceNow Partner builds the ServiceNow solutions you envision for smoother workflows. Re-engineer processes, optimize efficiency, bridge silos and streamline processes enabling collaboration and innovation with amazing custom ServiceNow workflow apps. With 15+ years of ServiceNow implementation experience, we ensure that you have a scalable, maintainable and upgradable solution at your fingertips. Even better, our custom apps are device agnostic – so you can use them across mobiles, tablets, laptops, desktops, etc. with zero hassles. Provide seamless experiences from the ServiceNow interface with a centralized, single source of truth for maximum efficiency.
Custom App Portfolio
IDAM - IDENTITY & ACCESS MANAGEMENT
THE CHALLENGES:
- No automated way to enable user access for applications
- No consolidated view of who has what access & permissions
- No automated way to terminate access for specific employees
- Concerns about risks due to a slow, manual process for removing access rights when an employee leaves the organization
ADVANCE:
- Automated access with ability to grant or remove access to Enterprise applications
- Access can be provided to new users in just minutes
- User-friendly dashboards provide comprehensive visibility of access holders at a glance
- Lower risks by immediately terminating access automatically
- Transparent access request process provides an audit trail
- Remove employee access rights automatically when employment ends to minimize risk
- Meet GDPR requirements with centralized data storage for security audits and internal reports
PREVENTT - RETAIL LOSS PREVENTION
THE CHALLENGES:
- No transparency into the lost revenue for in-store theft or losses from goods
- No visibility of stores and products that are more prone to losses
- No facility for proper reporting or trend analysis of data
ADVANCE:
- No facility for proper reporting or trend analysis of data
- Comprehensive visibility of losses with ability to drill down to store & product line
- Improved visibility and accountability enables mitigation of losses and risks
CLINITRIALPRO - HEALTHCARE CLINICAL TRIALS
THE CHALLENGES:
- No automated process for end-to-end clinical trial management
- No consistent visibility of trial progression and user incidents
- No automated way to understand risks based on incidents raised
ADVANCE:
- Automated process to seamlessly manage clinical trials, onboarding & incidents
- Comprehensive, real-time visibility of the process and incidents
- All patient data is fully secured in accordance with Privacy laws
INTELLA - TALENT MANAGEMENT
THE CHALLENGES:
- Fragmented systems and workflows slowed the hiring process
- Lack of comprehensive visibility led to confusion at various stages of hiring
- Lack of a unified interface for employee referrals and payout
- Concerns about data privacy and confidentiality during the hiring process
ADVANCE:
- Comprehensive, real-time visibility into each stage of hiring through convenient, user-friendly self-service reports and dashboards
- Automation of tasks consolidates and accelerates the hiring process
- Convenient interface for submission of employee referrals and payout with integration to the job portal site
- Ensured data privacy and confidentiality between the applicants and employer
- Massive Return on Investment with a 60% reduction on time spent in the recruiting process
BREATIVE - BRAND MANAGEMENT
THE CHALLENGES:
- Fragmented teams for various functions such as market research, R&D, media and ad agencies, product team, finance team and the brand team at the heart of brand management
- High level of difficulty manually tracking all aspects of the brand including details of innovation and campaign launches
- Data silos across teams mean not everyone is on the same page which can lead to poor decisions
- Fragmentation and lack of visibility can hinder innovation and delay time to market
- No clear visibility into lost revenue for in-store theft or goods losses
- No visibility of stores/products that are more prone to losses
- No ability to do reporting or trend analysis on data
ADVANCE:
- Centralized all teams and track all aspects of the brand under a single interface through ServiceNow
- Faster time to market thanks to built-in automation for a range of tasks
- Clear visibility drives accountability and keeps teams on track
- Insights at a glance through dynamic reports and dashboards for the leadership team
- Stay up to date from real-time, comprehensive visibility for all aspects of the brand and innovations that drive value for the company
