ITBM

ServiceNow IT Business Management to drive enterprise agility and efficiency

Deliver Timely Business Services

Anticipate critical business requirements and allocate resources in time. Evaluate your portfolio value and prioritize new requests to deliver the required services effectively. Assess resource investment and adapt strategies to meet changing requirements. Centralize all business requests with automated processes to reduce bottlenecks, reduce costs and drive faster time-to-market. Leverage ServiceNow to enable increased agility and efficiency across your enterprise.

Drive Better Outcomes

Get clear visibility into portfolio investment to strategize business results. Monitor spend on infrastructure investment and assess the value delivered. Align your IT investment with your organization’s goals to respond rapidly to changes. Our ServiceNow experts will help you minimize resource costs on redundant applications and identify applications you could invest in to bring real value to the business.

Plan for Uncertainty

Enable continuous monitoring and assessment of important investments for greater agility. Evaluate project outcomes by connecting your investment plan to your work plan. Replace or retire legacy business management applications based on their relevance and usage. Focus on innovation and prepare funds for investment in product and service teams. Stay one step ahead and respond swiftly to changing circumstances and shifting priorities.

Scale with Confidence

Manage your entire project life cycle across your enterprise and technology portfolio. Project Portfolio Management (PPM) helps you manage your project portfolio, resources, demands, and agile delivery across all business units to eliminate bottlenecks and get to market faster. Scale on-demand with ServiceNow’s cloud architecture.

Improve Demand Management

Identify work demands and align them to your business initiatives to allocate resources and funds to the highest priority requests. Allow your team to submit ideas for approval. Collaborate to understand resource requirements, cost, and effort to prioritize approval requests. This approach is transparent and encourages full stakeholder engagement.

Accelerate Your Time-to-Value with Advance Professional Services

Advance Professional Services brings functional knowledge, industry expertise, technical capabilities, and a proven methodology to support you during the deployment of our solutions. Our over 300+ full-time ServiceNow team of consultants, project managers, solution architects, and engineers provides customers with:

  • Functional and technical design and configuration.
  • Support in developing test scenarios and test execution support.
  • Cutover planning, deployment, and post-go-live support.
  • Disciplined and thorough project management.
  • Review of business processes, and industry-best-practice recommendations.
  • Data preparation and migration.

Implementation

We deliver strategy and implementation, from a business and technology view, to help you lead in the markets where you compete.

Leverage Advance’s ITBM expertise to enhance business agility and efficiency.