Real world examples of companies driving transformation with ServiceNow
From core ServiceNow ITSM (Incident, Problem, and Change) to more expansive Service Management deployments, including modern Service Portals, the ServiceNow IT Operations Management (ITOM) suite, Customer Service Management, HR Service Management, IT Business Management, and Security Operations and Asset Management, ServiceNow is delivering impressive results across the entire enterprise.
Preventing Retail Loss and Optimizing Store Operations with Intelligent Automation
Advance Solutions Enables Modern IT Operations with a Future-Ready ServiceNow ITOM Foundation
ADVANCE Accelerates Digital Asset Management with Intelligent System Integration
Client Challenge A leading international development organization faced major operational challenges due to inefficient and manual IT asset management processes....
ADVANCE Elevates Financial Efficiency with Next-Level Compliance
BUSINESS CHALLENGES A large financial services organization faced significant challenges in its project management processes: Ineffi cient Communication: Fragmented communication...
Transforming Risk Management with ServiceNow GRC for a Leading Packaging Manufacturer
A prominent manufacturer in the packaging industry, with a complex operational structure and a growing need for robust compliance, recognized...
ADVANCE Optimized Environmental, Social, and Governance (ESG) Strategies to Elevate a Global Retailer’s Sustainability Journey
Fragmented Data Sources: ESG data was scattered across multiple systems, making consolidation and analysis difficult. Manual Reporting Processes: ESG reporting...
Transforming Event Management and Improving Efficiency through ServiceNow Integration
Inconsistent interfaces hindered comprehensive visibility across events. • Event management tools were integrated with other platforms, but without ServiceNow integration,...
Streamlining and Unifying Employee Journey for a Global Aviation Leader
Legacy systems failed to provide consistent service experiences for employees. • Processes were inefficient, leading to delays and reduced productivity....
Empowering Global Aviation with Digital HR Transformation and Enhanced Employee Experience
The HR team was struggling with providing and maintaining a positive employee experience, issues like difficulty in maintaining compliance with...
Transforming IT Operations: Streamlining Workflows and Enhancing Efficiency
Linux Patching Workflow Cleanup: Their internal asset management and patching workflows were cluttered with unused processes, leading to delays in...
ADVANCE Improved Mobile Service Delivery and Reduced Agent Resolution Time for a Global Financial Giant
Our client, a global investment management enterprise, currently utilizes the ServiceNow ITSM platform. However, they strived for a more streamlined...
ADVANCE Standardized the Entire IT Landscape and Enhanced Operations for a Global Financial Institution
BUSINESS CHALLENGES Our client faced several challenges hindering their SAM effectiveness: A leading finance company faced three-pronged challenges: •Inconsistent application...
ADVANCE Helped Improve Compliance and Efficiency Across the Entire Asset Lifecycle with ServiceNow SAM
BUSINESS CHALLENGES Our client faced several challenges hindering their SAM effectiveness: Inaccurate and Fragmented Inventory Data: The lack of a...
Advance Solutions Optimizes IT Operations with ServiceNow ITOM for a Global Healthcare Giant
BUSINESS CHALLENGES A leading global healthcare provider, faced efficiency-draining challenges in their IT operations. Without automation and lack of a...
ADVANCE revives the HR delivery experience with ServiceNow
BUSINESS CHALLENGES A customer had poor employee engagement using disparate systems. Lack of readily available information hindered employees from making...
ADVANCE Optimizes HR Processes and HR productivity and improves Global Employee Experience
BUSINESS CHALLENGES To build scalable products for all countries. To build a common HRSD Portal for all the supported countries...
ADVANCE Helped Boost IT Productivity for a Leading Healthcare Company
BUSINESS CHALLENGES Lack of an automated document management Unorganized and inconsistent process for requesting IT services and products. Inconsistent custom...
ADVANCE Helped Boost Employee Experience and Automate HR Process for a Global Manufacturing company
BUSINESS CHALLENGES Our client, a leading Medical Devices Manufacturer wanted to create a scalable Global Procurement, HR Payable and Travel...
ADVANCE Optimized Store Operations and Prevented Losses for a Leading Retail Chain
BUSINESS CHALLENGES There is no holistic solution for tracking, managing and preventing losses or damage to assets and merchandise that...
ADVANCE built a robust solution to manage clinical trial lifecycle & incident management process
BUSINESS CHALLENGES The healthcare and life sciences business has no single scalable platform for the end-to-end clinical trial process and...
ADVANCE streamlined travel and expense management for a leading non-profit organization
BUSINESS CHALLENGES The client needed ADVANCE to design a custom Travel Application with seamless integration to Oracle, delivering complex and...
ADVANCE Helped Eliminate Customization, Enhanced IT and Future-Proofed ServiceNow
BUSINESS CHALLENGES The company relied heavily on an older Kingston instance of ServiceNow for their IT department. It had many...
Automate Your Asset Lifecycle To Drive Greater Efficiency
BUSINESS CHALLENGES The client has 582 hotels and resorts with 205,053 rooms operating under their brand, and for each property...
Optimizing Office Space Planning with Insights and Reporting
BUSINESS CHALLENGES Our client, a leading integrated healthcare provider, was looking for Space Reservation and Vaccination Tracking along with covid...
Delivering Frictionless Client Experiences And Minimizing Operational Costs.
BUSINESS CHALLENGES Our client, a leading wealth management company had trouble with onboarding new products and services for their clients...
ADVANCE implemented the ServiceNow HRSD module for a smoother Employee Experience
BUSINESS CHALLENGES The client did not have any tool to manage their HR processes. They were using a manual and...
Building a Cutting-edge Digital Client Experience App for a Global Top 20 Accounting Firm
THE CLIENT The client is among the top 20 Global Accounting Firms. It is a certified B Corporation®, providing an...
ADVANCE automates HR processes to help reduce cost for a leading international bank with ServiceNow HRSD
THE CLIENT The client is India’s largest international bank with 100 branches in 43 cities, and has been operating since...
ADVANCE automated HR processes and improved efficiency for a global not-for-profit company.
THE CLIENT This organization is part of a global not-for-profit. It is an agency responsible for providing humanitarian and developmental...
ADVANCE Automated Software Asset and License Management for a Leading Index Provider and Credit Rating Company
THE CLIENT As the world’s leading provider of independent credit ratings, the client has helped governments, companies and individuals across...
ADVANCE helps Reduce Customer Response Time and Increase Productivity with ServiceNow CSM
THE CLIENT Founded in 1949, the client is a global leader in medical technology, services, and solutions that strives to...
Global shipping company uses Advance Solutions for merging two heavily customized ServiceNow instances
THE CLIENT The global shipping company is an American logistics and retail behemoth. With nearly half a million employees generating...